Remote Senior Product Designer - Federal Modernization

LMI

Tysons (VA)

Hybrid

USD 112,000 - 195,000

Full time

9 days ago

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Job summary

LMI is seeking a Senior Product Designer to spearhead human-centered design for Department of Veterans Affairs digital modernization efforts, spanning workflow improvements, dashboards, AI-enabled experiences, and tool adoption. You will conduct research, translate findings into product concepts, and collaborate across government and technical teams.

You will lead iterative design and validation, apply accessibility standards, and mentor junior designers while delivering measurable outcomes for

Qualifications

7+ years of progressive product design, UX or human-centered design experience for enterprise workflows.
Portfolio demonstrating end-to-end UX process with research-informed decisions and prototyping.
Experience leading user research through interviews, observation, testing, and synthesis.

Responsibilities

Lead discovery and research for workflow improvements, dashboards, automation, and AI-enabled capabilities.
Plan and conduct interviews, contextual inquiry, usability tests, and post-release feedback.
Synthesize evidence into user needs, pain points, and prioritized recommendations.
Map current and future state workflows, journeys, and information flows across complex environments.
Translate needs into product concepts, flows, wireframes, and design specs.
Design AI-enabled experiences with transparency and appropriate human oversight.
Define product measures and use analytics and feedback to guide iteration.
Lead prototype validation and usability testing, documenting learnings and risks.
Apply accessibility principles (Section 508, WCAG) throughout the design process.
Collaborate with product, engineering, data, AI/ML, security, training, and support teams to ensure feasible solutions.