Senior Product Designer- Remote AI & Workflow Modernization

LMI Government Consulting; United States; Remote; USD 112,000 - 195,000; Full time

Job summary

LMI Government Consulting seeks a Senior Product Designer to support VA digital modernization initiatives, spanning workflow improvement, dashboards, AI-enabled experiences, and tool adoption. You will lead human-centered design from discovery through prototyping, validation, implementation support, and post-release learning.

You will collaborate with government users, engineers, data teams, and leadership to ground decisions in evidence, drive measurable outcomes, ensure accessibility, and

Qualifications

• 7+ years of progressive product design and related digital-product roles.
• Portfolio showing end-to-end user-centered design with research-informed decisions and workflows.
• Experience planning and leading user research (interviews, contextual inquiry, usability testing).
• Experience designing complex workflows, dashboards, and data-heavy products.
• Experience with AI-enabled products and human-in-the-loop workflows.
• Ability to translate mission/operational needs into measurable outcomes.

Responsibilities

• Lead discovery and research to identify workflow improvements, dashboards, and AI-enabled capabilities.
• Plan interviews, contextual inquiry, usability testing, and post-release feedback around clear research questions.
• Synthesize evidence into user needs, pain points, and prioritized recommendations.
• Map current and future workflows, journeys, and information flows across environments.
• Translate needs into product concepts, wireframes, prototypes, and backlog items.
• Lead prototype validation and usability testing with documented findings and decisions.
• Ensure accessibility per Section 508/WCAG throughout all phases.
• Collaborate with product, engineering, data, security, training, and support teams.

Skills

Figma/FigJam

Research planning

User research

Synthesis & analysis

Cross-functional collaboration

Accessibility standards

Education

Bachelor's degree in HCD/UX

Tools

Jira

Confluence

Miro

Axure

GitLab

Azure DevOps

Job description

LMI Government Consulting seeks a Senior Product Designer to support VA digital modernization initiatives, spanning workflow improvement, dashboards, AI-enabled experiences, and tool adoption. You will lead human-centered design from discovery through prototyping, validation, implementation support, and post-release learning.

You will collaborate with government users, engineers, data teams, and leadership to ground decisions in evidence, drive measurable outcomes, ensure accessibility, and