Remote Senior Manager, Process Excellence & Enablement

Hexagon Manufacturing Intelligence in; Novi (MI); On-site; USD 140,000 - 200,000; Full time

Job summary

Hexagon Manufacturing Intelligence in Novi, MI, seeks a Senior Manager of Operational Excellence & Enablement to drive end-to-end process improvements across the Americas Portable division. This hands-on leader will standardize workflows, define metrics, and lead a continuous improvement pipeline.

You will own the regional training and enablement roadmap, partnering with IT to align systems, data, and people for measurable performance gains.

Qualifications

• Bachelor's degree in Business, Operations, Engineering, or a related field.
• 6-8 years of experience in business process improvement, operations, or enablement, including 2+ years leading people, projects, or cross-functional teams.
• Lean Six Sigma Green Belt certification or equivalent, with completed improvement projects.
• Experience leading regional workstreams within broader transformation or system implementation programs.
• Proven ability to partner with IT or business systems teams on requirements, prioritization, and adoption.
• Experience developing or overseeing training and enablement programs.
• Working knowledge of enterprise business applications and reporting or analytics tools.

Responsibilities

• Drive process excellence across the Americas Portable business, improving core processes and the cross-functional handoffs that connect commercial, operational, and administrative workflows.
• Map, document, and standardize end-to-end processes with clear ownership, governance, performance baselines, and practical metrics.
• Build and manage an integrated regional improvement roadmap that connects process design, system capability, data quality, and user behavior.
• Prioritize and manage the Americas Portable continuous improvement and business enhancement pipeline, sequencing high-value opportunities against available capacity.
• Translate process pain points into clear, prioritized requirements for IT and business systems teams, and partner on release, testing, enablement, and adoption.
• Lead Lean Six Sigma and structured problem-solving projects from charter through control, ensuring validated and sustained benefits.
• Assess automation and digitization opportunities that materially improve process performance and reduce workarounds or point solutions.
• Close the loop on improvements by gathering user feedback, measuring realized impact, and applying lessons learned to the improvement pipeline.
• Align with global and divisional process standards, localizing as needed and representing the Americas in cross-regional process forums.
• Coach managers and teams on improvement methods to build regional capability and sustain continuous improvement practices.
• Lead Americas workstreams for transformation initiatives, including requirements, design input, testing, readiness, cutover, and adoption.
• Manage regional stakeholder alignment, readiness, and risk for major process or system changes.
• Partner with cross-functional and enterprise teams to ensure Americas priorities are reflected in initiative scope and sequencing.
• Own the Americas Portable training and enablement roadmap.
• Lead the design and ongoing refresh of onboarding, process and system training, playbooks, and competency standards; oversee delivery through team members, subject-matter experts, and vendors.
• Govern the regional enablement content library, including process documentation, playbooks, standard work, and best practices, to maintain a single source of truth.
• Define and report enablement effectiveness metrics, including ramp time, completion, competency, and system adoption.
• Oversee capability building for core business applications and reporting tools.
• Lead and develop a small team of enablement and process resources while managing external training and consulting partners.

Skills

Lean Six Sigma Green Belt

Change management

Stakeholder management

Facilitation

Communication skills

Cross-functional leadership

Education

Bachelor's degree in Business or related field

Job description

Hexagon Manufacturing Intelligence in Novi, MI, seeks a Senior Manager of Operational Excellence & Enablement to drive end-to-end process improvements across the Americas Portable division. This hands-on leader will standardize workflows, define metrics, and lead a continuous improvement pipeline.

You will own the regional training and enablement roadmap, partnering with IT to align systems, data, and people for measurable performance gains.