Remote Senior Manager, Pharmacy Process & Performance

Texas Health Institute; Draper, Northern (UT, KY); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Optum is seeking a Senior Manager, Pharmacy Process and Performance to translate strategy into executable plans, establish an operating rhythm, and drive measurable progress across clinical programs, affordability initiatives, and operational priorities.

The role requires strong program management, hands‑on execution, and executive communication in a matrixed environment. Remote work from anywhere in the U.S. is supported, with a focus on delivering clarity, accountability and impact.

Qualifications

• 5+ years of experience in strategy execution, business operations, consulting, program management, healthcare operations, pharmacy, affordability, value‑based care, or related healthcare functions
• Experience managing cross‑functional initiatives, execution plans, operating cadence, and performance tracking in a matrixed environment
• Experience developing KPI frameworks, dashboards, scorecards, or recurring reporting routines to support leadership decision‑making
• Proven capability in planning, milestone tracking, risk and issue management, dependency management, and delivery follow‑through
• Proven written and verbal communication skills with experience preparing leadership materials, summaries, presentations, and recommendations
• Ability to operate effectively with senior leaders and cross‑functional partners, driving outcomes through influence, structure, and accountability

Responsibilities

• Translate enterprise and Pharmacy priorities into quarterly execution plans with defined initiatives, milestones, owners, and measurable outcomes
• Support clear initiative structure, including scope, success measures, implementation plans, dependencies, and decision points
• Maintain an integrated view of the Pharmacy initiative portfolio to support prioritization, sequencing, and leadership visibility
• Coordinate the Pharmacy leadership operating cadence, including weekly execution reviews, monthly business reviews, and quarterly planning routines
• Develop and maintain KPI dashboards, performance frameworks, and standardized reporting routines that support leadership visibility and decision‑making
• Track performance against targets, identify gaps, and support corrective action planning across affordability, clinical, and operational priorities
• Standardize reporting practices and operating routines to improve consistency, transparency, and accountability across teams
• Manage execution plans for high‑priority initiatives, including workplans, timelines, deliverables, risks, issues, dependencies, and operational readiness needs
• Implement and scale standardized execution tools, including initiative trackers, stage gates, implementation templates, and decision logs
• Drive disciplined follow‑through from planning through execution, ensuring workstreams move from concept to implementation with clear ownership, measurable progress, and timely issue resolution
• Operate with a hands‑on execution mindset by reducing operational friction, closing loops, and helping teams sustain progress through deployment and value realization
• Coordinate execution across clinical, operational, analytic, and enterprise partners to support alignment and forward progress
• Clarify ownership, decision rights, interdependencies, and escalation pathways across workstreams
• Identify barriers to execution, surface risks, and support resolution of competing priorities, unclear processes, and resource constraints
• Support leadership forums and working sessions that accelerate decision‑making and maintain execution momentum
• Develop executive‑ready deliverables, including presentations, briefings, decision memos, issue summaries, and performance updates
• Synthesize complex inputs into clear, action‑oriented insights, recommendations, and next steps
• Maintain consistency, clarity, and rigor across leadership communications and recurring executive materials
• Support preparation for leadership reviews, executive discussions, and enterprise forums by ensuring materials are complete, accurate, and decision‑ready
• Design and maintain repeatable operating systems, governance routines, and tracking mechanisms that improve execution consistency and speed
• Standardize templates, workflows, and communication formats to improve quality, reliability, and organizational throughput
• Identify opportunities for process improvement, automation, and simplification in how work is planned, tracked, delivered, and reported
• Leverage AI and productivity tools to improve speed, quality, and throughput across reporting, analysis, project tracking, and execution workflows

Skills

Strategy translation & execution

Execution leadership

Performance management

Program management

Executive communication

Influence & collaboration

Tools

Smartsheet

Job description

Optum is seeking a Senior Manager, Pharmacy Process and Performance to translate strategy into executable plans, establish an operating rhythm, and drive measurable progress across clinical programs, affordability initiatives, and operational priorities.

The role requires strong program management, hands‑on execution, and executive communication in a matrixed environment. Remote work from anywhere in the U.S. is supported, with a focus on delivering clarity, accountability and impact.