Remote Senior Manager, Medicare Underwriting Lead

CVS Health; Florida; Hybrid; USD 68,000 - 183,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Job summary

CVS Health is hiring a remote Senior Manager, Underwriting Unit Lead to guide Medicare underwriting activities across Public and Labor, National Accounts, and Middle Market segments. You will drive operational excellence and deliver high‑quality underwriting services.

Lead a high‑performing team, manage production and staffing, and collaborate with Sales and Account Management to support growth, profitability, and customer satisfaction.

Qualifications

• 5+ years of medical underwriting experience, Medicare and/or group health preferred
• 7+ years working experience
• Experience supporting underwriting, case management, and pricing analyses
• Experience coaching, mentoring, or developing underwriting professionals
• Strong knowledge of underwriting principles, risk evaluation, pricing methodologies, and funding arrangements
• Advanced proficiency in Microsoft Excel and related analytical tools

Responsibilities

• Lead an underwriting team delivering high-quality underwriting services
• Manage team production, prioritize workloads, and ensure effective execution of underwriting activities
• Assess staffing and training needs and develop talent to build a strong organization
• Drive productivity, process efficiency, rating accuracy, and customer experience
• Foster a culture of exceptional customer service and support team members in developing consultative skills
• Interpret and communicate underwriting guidelines and initiatives to enable informed decision-making
• Review and approve underwriting exceptions and financial variances within delegated authority
• Collaborate with Sales, Account Management, and other internal stakeholders to support interactions
• Collaborate across segments to achieve growth, retention, and profitability goals
• Utilize market insights to evaluate risk and support pricing decisions
• Communicate rate development methodologies and underwriting decisions
• Contribute to case strategy and business planning while ensuring service expectations
• Provide coaching, mentoring, and performance guidance to team members
• Build cross-functional partnerships to support growth and customer satisfaction

Skills

Medical underwriting

Team leadership

Underwriting principles

Pricing methodologies

Mentoring

Risk evaluation

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

CVS Health is hiring a remote Senior Manager, Underwriting Unit Lead to guide Medicare underwriting activities across Public and Labor, National Accounts, and Middle Market segments. You will drive operational excellence and deliver high‑quality underwriting services.

Lead a high‑performing team, manage production and staffing, and collaborate with Sales and Account Management to support growth, profitability, and customer satisfaction.