Remote Senior Manager, Loan Salability & Model Governance

Upstart; Burlingame (CA); On-site; USD 172,100 - 238,300; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Employee stock purchase plan (ESPP)

Wellness and productivity allowances

Onsite office perks in Bay Area/Austin

Job summary

Upstart is seeking a Senior Manager, Loan Salability & First‑Line Model Governance to own end-to-end governance for secured lending across multiple channels. You will lead a small team, collaborate with Credit Risk, Capital Markets, Model Risk Management, and partners to establish methodology and reporting routines that keep the portfolio within risk appetite and exam‑readiness.

You will translate insights into remediation plans, monitor model performance, and escalate risks before they affect

Qualifications

• 8+ years of experience in business-line credit risk, loan quality, asset-backed or secured lending operations, or first-line model governance supporting secured or asset-backed consumer lending products.
• Experience with loan-level quality review, loan salability oversight, Capital Markets or investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment.
• Experience monitoring portfolio performance and asset quality indicators across multiple origination channels, including early payment default, delinquency, prepayment, loss severity, non-performing loan trends, credit policy exceptions, threshold breaches, or channel-level pricing and fair lending patterns.
• Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes.
• Experience partnering with Capital Markets, investors, bank partners, or funding teams to evaluate loan eligibility, resolve delivery exceptions, interpret investor requirements, and mitigate repurchase, put-back, or make-whole exposure.
• Experience leading analysts, managing a review function, or owning cross-functional loan salability, asset quality, credit, or first-line model governance programs.

Responsibilities

• Lead the secured lending asset quality and loan salability function across multiple channels, setting the review methodology, cadence, reporting standards, and escalation routines for a team of analysts.
• Monitor portfolio-level salability risk across channels, tracking eligibility trends, defect patterns, documentation quality, and escalation of risk to partners before affecting loan sale execution.
• Oversee asset quality indicators tied to salability, including defaults, delinquency, prepayment, loss severity, and threshold breaches across the portfolio.
• Evaluate origination and channel quality, including collateral documentation, lien perfection, pricing consistency, dealer performance, concentration risk, and fair lending exposure.
• Own first-line model implementation and performance oversight for secured lending models, including monitoring, version control, and change impact assessment.
• Translate findings into remediation plans, track issue closure, and escalate risks before they affect sales, partner commitments, or regulatory readiness.

Skills

Credit risk

Loan salability oversight

First-line model governance

Team leadership

Cross-functional collaboration

Regulatory awareness

Job description

Upstart is seeking a Senior Manager, Loan Salability & First‑Line Model Governance to own end-to-end governance for secured lending across multiple channels. You will lead a small team, collaborate with Credit Risk, Capital Markets, Model Risk Management, and partners to establish methodology and reporting routines that keep the portfolio within risk appetite and exam‑readiness.

You will translate insights into remediation plans, monitor model performance, and escalate risks before they affect