Remote Senior Manager, Implementations & Onboarding

1Password

United States

Remote

USD 129,000 - 187,000

Full time

14 days+

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Benefits offered by this job

Health and well-being benefits

Generous PTO policy

RSU program for most employees

Paid volunteer days

Remote-first work environment

Job summary

1Password is seeking a Senior Implementation Leader to guide and scale our technical onboarding teams. This role involves shaping strategy, execution standards, and alignment across functions while ensuring customers receive high-impact technical guidance. We're looking for a candidate with 8+ years in SaaS and demonstrated people-management experience.

The successful candidate will operate remotely within the USA or Canada, fostering customer relationships and driving technical excellence. Competitive salary and benefits package offered.

Qualifications

Proven experience leading teams in a SaaS environment.
Ability to manage through organizational change.
Comfortable with stakeholder alignment and executive communication.

Responsibilities

Shape team strategy and execution standards.
Lead technical implementations and guide team through challenges.
Provide visibility into customer health and adoption trends.

Skills

8+ years of experience in SaaS roles

4+ years of people-management experience

Leadership of IC technical teams

Experience with security-focused technical environments

Strong familiarity with IT administration

Hands-on experience with 1Password

Job description

The successful candidate will operate remotely within the USA or Canada, fostering customer relationships and driving technical excellence. Competitive salary and benefits package offered.

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