Remote Senior Manager, Business Communications — Strategy

Zillow Group Inc.; Northern (KY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Zillow Group Inc. is seeking a Senior Manager of Business Communications to connect the agent and broker businesses with the broader Corporate Affairs function. You will own the overall narrative, set priorities, and coordinate across media relations, owned content and events.

This role emphasizes strategy, orchestration, and executive-facing communication rather than hands-on content creation. You will work with product, legal and policy teams to guide messaging, anticipate questions, and drive

Qualifications

• 10+ years of communications experience in a technical, customer-facing business.
• Ability to own and drive a communications strategy, guiding channel teams.
• Manage multiple workstreams across two businesses with strong RACIs.

Responsibilities

• Set overall communications strategy and narrative for Zillow’s agent and broker businesses.
• Run point as strategic PM across media relations, owned content and events.
• Ensure the business hears from a single comms partner and messages stay aligned across channels.

Skills

Communications strategy

Stakeholder management

Project management

Written communication

Cross-functional collaboration

Tools

AI tools

Job description

Zillow Group Inc. is seeking a Senior Manager of Business Communications to connect the agent and broker businesses with the broader Corporate Affairs function. You will own the overall narrative, set priorities, and coordinate across media relations, owned content and events.

This role emphasizes strategy, orchestration, and executive-facing communication rather than hands-on content creation. You will work with product, legal and policy teams to guide messaging, anticipate questions, and drive