Remote Senior Knowledge & Research Services Leader

O'Melveny & Myers LLP; Beverly Hills (CA); On-site; USD 190,000 - 250,000; Full time

Job summary

O'Melveny & Myers LLP in California seeks a Senior Knowledge & Research Services Manager to lead the research services function, supervise managers and analysts, and ensure timely, reliable research support for lawyers, clients, and firm teams.

This visible leadership role focuses on shaping service delivery, expanding use of research tools and workflows, and collaborating with practice groups to align with firm priorities. Remote work options are available.

Qualifications

• At least three years of experience managing people (supervising, mentoring, coaching, leading a team).
• Master's degree in library science or related field required.
• Ten years of progressive legal research experience preferred.

Responsibilities

• Lead the day-to-day work of the research services function, set priorities, and align services with firm, client, attorney, and practice group needs.
• Supervise research managers and analysts and provide clear guidance, coaching, professional development, and feedback.
• Oversee research workflow across the centralized and virtual request system to ensure requests are handled consistently and efficiently.
• Monitor data, service trends, attorney feedback, and practice group priorities to identify opportunities to improve research support.
• Partner with the Director of Information Services to set goals and translate them into practical plans.
• Promote the firm’s research services by building relationships with attorneys and practice groups and by setting expectations for service delivery.
• Create, coordinate, and support training that helps users leverage tools, resources, and workflows effectively.
• Provide subject matter expertise on legal and business research tools and best practices.
• Collaborate with vendors and stakeholders to evaluate and improve research tools and services.
• Participate in department initiatives supporting Knowledge & Research Services goals.
• Support other projects; may require after-hours work for urgent needs.

Skills

Leadership

Mentoring

Communication

Time management

Stakeholder management

Problem solving

Legal research expertise

Research tools knowledge

Team leadership

Project management

Education

Master's degree in library science or related degree

Tools

Legal research databases

Job description

O'Melveny & Myers LLP in California seeks a Senior Knowledge & Research Services Manager to lead the research services function, supervise managers and analysts, and ensure timely, reliable research support for lawyers, clients, and firm teams.

This visible leadership role focuses on shaping service delivery, expanding use of research tools and workflows, and collaborating with practice groups to align with firm priorities. Remote work options are available.