Remote Senior IT Systems Administrator: SaaS & Security

Swooped; United States; Remote; USD 90,000 - 135,000; Full time

Job summary

Swooped is seeking a hands-on Senior IT Systems Administrator to own day-to-day operations of its remote internal technology environment, supporting a distributed workforce.

You will manage Google Workspace, SaaS apps, IAM, device lifecycle, SSO/MFA, and IT asset management, partnering with Security to uphold HIPAA privacy and compliance.

This role blends troubleshooting with building scalable systems, documenting runbooks, and driving IT initiatives like migrations and centralized inventories.

Qualifications

• 5–8+ years of progressive experience in corporate IT and systems administration.
• Experience leading complex IT projects or migrations end-to-end.
• Advanced hands-on Google Workspace and broad SaaS administration.
• Experience with IAM, SSO, MFA, and privileged access.
• Experience with MDM/endpoint management for distributed workforces.
• Excellent troubleshooting on macOS and Windows devices, SaaS apps and accounts.
• Experience hardware procurement, remote deployment, inventory, and recovery.
• Ability to automate admin tasks with scripting or integrations.
• Strong communication with nontechnical stakeholders.
• Bachelor’s degree in IT, CS, or related field.

Responsibilities

• Own and optimize administration for Google Workspace, Anthropic, and other enterprise SaaS platforms; establish administration standards, inventories of tools, licenses, and runbooks.
• Manage end‑to‑end IT provisioning, access modifications, and deprovisioning for employees and contractors; administer SSO, MFA, RBAC, and privileged accounts; lead access reviews with Security.
• Direct the lifecycle of company laptops and equipment, including purchasing, remote deployment, inventory, recovery, and replacement; manage MDM solutions across a distributed workforce.
• Serve as the senior escalation contact for hardware, OS, SaaS, and access issues; establish intake and tracking; analyze incidents to prevent recurrence.
• Lead IT initiatives: OneDrive-to-Google Drive migration, roll out company‑wide MDM, centralized asset inventories, lifecycle workflows, and support Zendesk and AI integrations.
• Operationalize identity, access, and endpoint controls; support audit evidence collection, access reviews, and incident escalations; support HIPAA and PHI-related tech controls.

Skills

Google Workspace administration

SaaS administration

Identity & access management

SSO

MFA

Endpoint management

MDM

Troubleshooting

Documentation

Project ownership

Education

Bachelor’s degree in IT, CS, or related field

Tools

Google Workspace

Zendesk

MDM solutions

OneDrive migration

Job description

Swooped is seeking a hands-on Senior IT Systems Administrator to own day-to-day operations of its remote internal technology environment, supporting a distributed workforce.

You will manage Google Workspace, SaaS apps, IAM, device lifecycle, SSO/MFA, and IT asset management, partnering with Security to uphold HIPAA privacy and compliance.

This role blends troubleshooting with building scalable systems, documenting runbooks, and driving IT initiatives like migrations and centralized inventories.