Remote Senior IT Infrastructure & Cloud Platforms Leader

First Citizens Bank; Raleigh (NC); Remote; USD 120,000 - 160,000; Full time

Job summary

First Citizens Bank seeks a Senior IT Manager to lead Infrastructure Cloud Platforms, overseeing Private/Public Cloud and Container environments (VCF, AVS, Azure, AWS, OpenShift). You will drive reliability, security, automation, governance, and team development across hybrid-cloud operations.

Remote role; hiring in Arizona, North Carolina, or Texas. Focus on incident response, regulatory alignment, and strategic modernization for resilient production services.

Qualifications

• Bachelor's degree or equivalent plus significant IT infra experience.
• 7+ years of progressive IT infrastructure experience.
• 5+ years of leadership/management experience.
• Experience with VCF, AVS, AWS, and OpenShift preferred.
• Strong incident response, change management, and documentation practices.

Responsibilities

• Lead day-to-day operations of Private/Public Cloud and Containers environments.
• Coach and develop system admins and engineers, including career planning.
• Ensure high availability via monitoring, capacity planning, and incident management.
• Oversee lifecycle management, backups, DR capabilities, and recovery objectives.
• Collaborate with security, risk, and audit teams to meet regulatory requirements.
• Establish infrastructure standards, governance, and change controls.
• Coordinate major incidents and drive restoration during outages.
• Drive automation and operational efficiencies through scripting and toolchains.
• Support modernization, cloud integration, and platform roadmaps.

Skills

Infrastructure Leadership

VCF Administration

AWS

Azure

OpenShift

Automation

Incident Management

Documentation

Team Leadership

Regulatory Compliance

Education

Bachelor's degree in IT/CS/Engineering

12+ years infrastructure experience

Tools

VMware Cloud Foundation (VCF)

Azure VMware Solution (AVS)

AWS

OpenShift

Job description

First Citizens Bank seeks a Senior IT Manager to lead Infrastructure Cloud Platforms, overseeing Private/Public Cloud and Container environments (VCF, AVS, Azure, AWS, OpenShift). You will drive reliability, security, automation, governance, and team development across hybrid-cloud operations.

Remote role; hiring in Arizona, North Carolina, or Texas. Focus on incident response, regulatory alignment, and strategic modernization for resilient production services.