Remote Senior Enterprise Account Manager - Healthcare

Freshpaint; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive pay

Generous equity

Half-day Fridays

Parental leave 16 weeks

Flexible PTO

Health, dental & vision

Job summary

Freshpaint, a privacy-first data platform for healthcare, is seeking a Senior Enterprise Account Manager to own a portfolio of complex healthcare customers. You will drive value, adoption, renewals, and expansion while ensuring HIPAA-compliant data practices across their stack.

You will build trusted relationships with executives, run structured business reviews, and collaborate with cross-functional teams to deliver measurable outcomes. Remote-ready with travel up to 30%.

Qualifications

• 7+ years in customer-facing, enterprise SaaS with revenue ownership.
• Proven track record of driving adoption, renewals, and expansion.
• Ability to translate business problems into product value.
• Strong data-driven planning and CRM hygiene.
• Comfortable presenting to C-level executives.

Responsibilities

• Own net revenue retention and ARR for 25–35 strategic customers.
• Build plans to drive adoption, outcomes, and expansion.
• Lead renewals, upsells, cross-sells with a disciplined process.
• Conduct executive check-ins and QBRs tying usage to business impact.
• Use Freshpaint, Looker, HubSpot to monitor health and forecast.
• Partner cross-functionally to remove blockers and unlock value.
• Act as trusted advisor and build executive sponsorships.
• Travel up to 30% for onsite visits and events.

Skills

Enterprise account management

Consultative selling

CRM & data-driven planning

Executive stakeholder management

Cross-functional collaboration

Outstanding communication

Tools

Looker

HubSpot

Job description

Freshpaint, a privacy-first data platform for healthcare, is seeking a Senior Enterprise Account Manager to own a portfolio of complex healthcare customers. You will drive value, adoption, renewals, and expansion while ensuring HIPAA-compliant data practices across their stack.

You will build trusted relationships with executives, run structured business reviews, and collaborate with cross-functional teams to deliver measurable outcomes. Remote-ready with travel up to 30%.