Remote Senior Director, Provider Experience & Strategy

name; Atlanta (GA); On-site; USD 196,732 - 258,211; Full time

Benefits offered by this job

Unlimited vacation

Equity grants

Annual bonus

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Paid sick time

Paid parental leave

401(k) plan

Life and disability insurance

Wellness reimbursements

Job summary

Oscar Health is seeking a Senior Director of Provider Experience to lead cross‑functional initiatives that optimize the provider journey. This role demands strategic thinking, analytics, and executive collaboration to shape a comprehensive Provider Experience roadmap and drive high-impact outcomes.

The candidate will recruit and develop a strong team, influence across the organization, and stay informed on healthcare market trends and regulatory changes.

Qualifications

• Bachelor's degree or commensurate 4 years of experience.
• 15+ years experience, with 10+ of those years in healthcare consulting or a strategic role in the healthcare industry.
• 7+ years experience collaborating and influencing at the executive level.
• 5+ years experience defining and deploying strategies for organizations at the company level.

Responsibilities

• Develop deep framework and measures for understanding the experience of Oscar's providers and the impact experience has on Oscar's network.
• Be the voice of and advocate for the provider experience internally and externally.
• Define and shape the Oscar Provider Experience strategy. Collaborate with leaders across Oscar to identify and analyze strategic opportunities to define the roadmap driving Oscar's Provider Experience.
• Lead the execution of multiple simultaneous, high‑visibility strategic projects, and partner with cross‑functional leaders to operationalize recommendations.
• Foster relationships with SMEs and functional leaders across Oscar to understand problems impacting providers and drive alignment around the broader strategic vision.
• Effectively communicate goals and findings and drive organizational change management.
• Maintain deep healthcare market and provider experience industry knowledge, keeping a pulse on vendor innovation, regulatory changes, and competitor models.
• Leverage data to drive insights, root cause analysis and ROI assessments.
• Recruit, lead and develop a strong team dedicated to delivering high impact outcomes.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Strategic leadership

Executive collaboration

Data-driven analysis

Healthcare consulting

Education

Bachelor's degree

Job description

Oscar Health is seeking a Senior Director of Provider Experience to lead cross‑functional initiatives that optimize the provider journey. This role demands strategic thinking, analytics, and executive collaboration to shape a comprehensive Provider Experience roadmap and drive high-impact outcomes.

The candidate will recruit and develop a strong team, influence across the organization, and stay informed on healthcare market trends and regulatory changes.