Remote Senior Director, Franchise Launch & Growth

Interim HealthCare; United States; Remote; USD 119,000 - 140,000; Full time

Benefits offered by this job

PTO and holiday pay

Medical, dental, and vision coverage

401(k) benefits

Job summary

Interim HealthCare seeks a Senior Director, New Franchise Partnerships to lead launch and early growth of new franchises in the U.S. You will guide relationship management from signing through ramp-up, coordinating cross-functional teams to ensure readiness and revenue milestones.

You will develop launch plans, monitor performance metrics, and coach partners and internal stakeholders to establish sustainable business practices.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Franchise Management, Marketing, Operations, or related field.
• 8+ years of experience in franchising, multi-unit operations, business development, or a related field.
• 5+ years of leadership experience.
• Experience launching, supporting, or operating franchise businesses.
• Demonstrated ability to lead complex projects, manage multiple priorities, and coordinate cross-functional teams.
• Strong business planning and operational skills, with the ability to help franchise partners establish sustainable business practices and growth strategies.
• Experience building relationships, influencing stakeholders, and driving results without direct authority.
• Strong communication, presentation, facilitation, coaching, and relationship-building skills.
• Ability to analyze performance data, identify risks and opportunities, and translate findings into actionable recommendations.
• Knowledge of franchise operations and applicable healthcare regulations, including requirements affecting Home Health, Hospice, Personal Care, and Medical Staffing.
• Healthcare franchising, home health, hospice, personal care, or healthcare staffing experience preferred.

Responsibilities

• Lead the launch process for new franchise partners, serving as their primary relationship leader from agreement signing through launch, ramp-up, and operational stabilization.
• Develop and manage launch plans, timelines, milestones, and readiness activities to help partners move efficiently from signing to launch and first revenue.
• Guide new franchise partners in building sustainable business plans, establishing operational readiness, and adopting the practices and resources needed for long-term success.
• Coordinate training, education, and capability development to ensure franchise partners and their teams are prepared to operate successfully.
• Partner with internal teams across Operations Excellence, Training, Clinical Quality, Sales, Marketing, Finance, Legal, and IT to coordinate resources, resolve barriers, and support successful launches.
• Build trusted relationships with franchise partners, providing ongoing guidance, coaching, and support throughout their startup and early growth.
• Partner with Franchise Development to strengthen transition protocols, improve launch readiness, and create a seamless handoff from franchise sale to operations.
• Monitor key measures, including launch milestones, training completion, partner satisfaction, time to launch, first revenue, and first-year performance, to identify risks and opportunities for improvement.
• Lead continuous improvement efforts for launch processes, playbooks, and operational tools to create a more consistent and effective experience for new franchise partners.

Skills

Franchising

Multi-unit operations

Leadership

Relationship building

Project management

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree in Business, Healthcare Administration, Franchise Management, Marketing, Operations, or related field

Job description

Interim HealthCare seeks a Senior Director, New Franchise Partnerships to lead launch and early growth of new franchises in the U.S. You will guide relationship management from signing through ramp-up, coordinating cross-functional teams to ensure readiness and revenue milestones.

You will develop launch plans, monitor performance metrics, and coach partners and internal stakeholders to establish sustainable business practices.