Remote Senior Director, Enterprise Solution Owner

Cohere Health; Boston (MA); Remote; USD 203,000 - 223,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance Program

401K retirement plan with company–wide

Flexible spending account

Health savings account

Flex Time Off

Paid parental leave (up to 14 weeks)

Pet insurance

Job summary

Cohere Health is seeking a Senior Director, Solution Owner to lead end-to-end success for our most complex customer implementations within the PaaS Delivery organization. You will partner with Solution Architects, Forward Deployed Engineers, Platform Configuration, QA, and Technical Program Managers to set the standard for solution ownership at executive levels.

This remote-first role may require up to 20% travel to onboarding sites and company events.

Qualifications

• 10+ years leading large-scale, complex technology or platform deployments, with significant healthcare experience.
• Direct experience delivering large-scope products at healthcare companies - claims systems, utilization management/prior authorization platforms, or similarly complex, mission-critical systems.
• Demonstrated strategic program leadership - has personally owned outcomes on the scale of a multi-year, multi-million dollar enterprise implementation.
• Executive presence - credible and effective operating as a peer with client C-suite and senior leadership.
• Comfortable owning both the business case and the technical delivery of a solution at once.

Responsibilities

• Own end-to-end success - business, clinical, and technical - for Cohere's largest and most complex customer implementations.
• Apply strategic program leadership to multi-year, multi-workstream, enterprise-scale platform deployments.
• Drive a team of SMEs toward on-time deployments through meticulous organization, program management, and timeline tracking.
• Serve as the escalation point and executive-level counterpart to client leadership on flagship accounts.
• Set the standard for what excellent solution ownership looks like at Cohere, through the quality of your own account work.
• Make the call on the highest-stakes scope, timeline, and resourcing trade-offs, with direct visibility into business risk.

Skills

Executive presence

Strategic program leadership

Healthcare experience

Multi-year deployments

Executive-level stakeholder management

Education

MBA or equivalent strategic business background

Job description

Cohere Health is seeking a Senior Director, Solution Owner to lead end-to-end success for our most complex customer implementations within the PaaS Delivery organization. You will partner with Solution Architects, Forward Deployed Engineers, Platform Configuration, QA, and Technical Program Managers to set the standard for solution ownership at executive levels.

This remote-first role may require up to 20% travel to onboarding sites and company events.