Remote Senior Director, AI-Driven Technical Programs

ServiceNow; Santa Clara (CA); Hybrid; USD 254,500 - 445,400; Full time

Benefits offered by this job

Health plans

401(k) Plan

Employee stock purchase program (ESPP)

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Senior Director, Technical Program Management within the APEX org to lead a team delivering Product Innovations and strategic programs across Product and Technology. The role requires extensive experience driving software product development and coordinating cross-functional teams, with AI-native approaches to optimize delivery and governance.

The successful candidate will manage senior stakeholders, align with business goals, and guide execution across geographies while

Qualifications

• 15+ years of work experience in Technical Program Management driving software product development.

Responsibilities

• Lead delivery of complex product development programs within the APEX portfolio.

Skills

Executive communication

Strategic program management

Leadership

Cross-functional collaboration

AI tools literacy

Education

Bachelor’s degree

MBA or graduate degree preferred

Job description

ServiceNow is seeking a Senior Director, Technical Program Management within the APEX org to lead a team delivering Product Innovations and strategic programs across Product and Technology. The role requires extensive experience driving software product development and coordinating cross-functional teams, with AI-native approaches to optimize delivery and governance.

The successful candidate will manage senior stakeholders, align with business goals, and guide execution across geographies while