Remote Senior Customer Program Manager (Cross‑Functional)

Celestica International LP; Yuma (AZ); Remote; USD 123,000 - 170,000; Full time

Job summary

Celestica is seeking an execution-focused Customer Program Management Consultant to act as the bridge between engineering, manufacturing, supply chain, and external enterprise clients. You will oversee contract lifecycle, governance, approvals, and advocate for customer satisfaction.

Responsibilities include leading cross-functional meetings, managing complex programs, and developing SOWs and long-term agreements, with emphasis on data-driven reporting and compliance.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• PMP certification is highly preferred to support governance requirements.
• Experience in program management for complex accounts and contracts.

Responsibilities

• Manage programs to achieve planned revenue and profits for large accounts.
• Lead cross-functional meetings with engineering, manufacturing, and supply chain teams.
• Develop proposals and SOWs aligned with customer needs and long-term agreements.
• Oversee contract governance, pricing discussions, and negotiation support.
• Prepare performance reporting for monthly and quarterly reviews.
• Coordinate program tracking meetings and ensure status transparency.
• Ensure regulatory and internal compliance across programs.
• Communicate with customers to maintain high satisfaction and gather feedback.

Skills

Cross-functional leadership

Program governance

Data-driven reporting

Customer relationship

PMO coordination

Education

Bachelor's degree

PMP certification

Tools

MS Excel

ERP/MRP systems

Job description

Celestica is seeking an execution-focused Customer Program Management Consultant to act as the bridge between engineering, manufacturing, supply chain, and external enterprise clients. You will oversee contract lifecycle, governance, approvals, and advocate for customer satisfaction.

Responsibilities include leading cross-functional meetings, managing complex programs, and developing SOWs and long-term agreements, with emphasis on data-driven reporting and compliance.