Remote Senior CRM Data & Insights Analyst (SFDC/Tableau)

Akaasa Infotech Noida; United States; Remote; USD 90,000 - 130,000; Part time

Job summary

Akaasa Infotech is seeking a Senior CRM Data Analyst / Customer Intelligence Analyst (Salesforce Consultant) for a remote, 6+ month engagement. The role focuses on driving customer data insights, data quality monitoring, CRM performance analysis, and customer intelligence initiatives across EMEA.

The candidate will collaborate with CRM, Marketing, E-commerce, Product, and Data Engineering teams to ensure data accuracy, optimize audience segmentation, measure campaign effectiveness, and deliver

Qualifications

• 8+ years of experience in CRM analytics or marketing analytics.
• Hands-on expertise with Salesforce Data Cloud and Salesforce Marketing Cloud.
• Experience with Adobe Analytics, Tableau, SQL, and Snowflake.
• Ability to translate data findings into business recommendations.
• Experience collaborating with cross-functional teams across EMEA.

Responsibilities

• Monitor and validate data quality in Salesforce Data Cloud (D360).
• Analyze CRM and customer analytics to identify opportunities.
• Evaluate campaign performance and segmentation effectiveness.
• Develop Tableau dashboards and automated CRM reports.
• Write complex SQL queries to analyze data in Snowflake.
• Present insights to stakeholders through data-driven storytelling.

Skills

Salesforce Data Cloud

Salesforce Marketing Cloud

Adobe Analytics

Tableau

SQL

Snowflake

Customer intelligence

Stakeholder management

Data quality monitoring

Education

Tools

Snowflake

Job description

Akaasa Infotech is seeking a Senior CRM Data Analyst / Customer Intelligence Analyst (Salesforce Consultant) for a remote, 6+ month engagement. The role focuses on driving customer data insights, data quality monitoring, CRM performance analysis, and customer intelligence initiatives across EMEA.

The candidate will collaborate with CRM, Marketing, E-commerce, Product, and Data Engineering teams to ensure data accuracy, optimize audience segmentation, measure campaign effectiveness, and deliver