Remote Senior Compliance Issues Manager

Upstart; United States; Remote; USD 92,000 - 126,000; Full time

Benefits offered by this job

Equity grants

401(k) with company match

Employee stock purchase plan (ESPP)

Comprehensive health coverage

Paid time off

Job summary

Upstart is seeking a Senior Compliance Associate, Issues Management, to support end-to-end lifecycle activities from identification to remediation validation and closure. You will strengthen program effectiveness by identifying emerging risks, improving issue reporting, and ensuring timely, well-documented remediation efforts.

You will collaborate with Engineering, Operations, Legal, and Compliance to improve remediation quality and support regulatory readiness.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in compliance, issue management, audit, or risk management within banking or financial services.
• Experience supporting the lifecycle of compliance, risk, audit, or regulatory issues, including issue tracking and remediation monitoring.
• Experience reviewing remediation plans, milestones, supporting documentation, or closure evidence.
• Experience maintaining issue records or inventories within a regulated risk or compliance environment.

Responsibilities

• Execute second-line compliance issue management activities, including issue intake, documentation, tracking, remediation monitoring, validation, and closure.
• Review and challenge remediation plans, milestones, and supporting evidence to ensure corrective actions address identified issues and meet established requirements.
• Maintain accurate issue inventories, monitor remediation progress and aging, and proactively identify delays or high‑risk issues requiring escalation.
• Support independent validation and closure activities by evaluating remediation evidence, documenting findings, and confirming closure requirements have been met.
• Analyze issue trends, recurring themes, and root causes to deliver reporting and insights that inform compliance oversight and risk‑based prioritization.
• Partner with Engineering, Operations, Legal, and Compliance stakeholders to improve remediation quality, strengthen issue management procedures, and support regulatory readiness.

Skills

Compliance experience

Issue management

Risk management

Audit support

Regulatory understanding

Education

Bachelor's degree or equivalent

Tools

GRC platforms

Issue management systems

Job description

Upstart is seeking a Senior Compliance Associate, Issues Management, to support end-to-end lifecycle activities from identification to remediation validation and closure. You will strengthen program effectiveness by identifying emerging risks, improving issue reporting, and ensuring timely, well-documented remediation efforts.

You will collaborate with Engineering, Operations, Legal, and Compliance to improve remediation quality and support regulatory readiness.