Remote Senior Client Success Manager — Enterprise Plans

Virta Health; Denver, San Francisco (CO, CA); Hybrid; USD 100,000 - 129,000; Full time

Job summary

Virta Health is hiring a Senior Client Success Manager to own relationships with employer clients via health plan partners, leveraging data and ROI analyses to demonstrate value.

You will lead renewals, expansions, and cross-functional collaboration with Clinical, Analytics, and Commercial teams to drive retention and growth, delivering measurable health and financial outcomes. Virta operates as a remote-first company with Denver and San Francisco hubs.

Qualifications

• 6–8 years in customer success or client-facing roles.
• Proven enterprise account retention and growth outcomes.
• Experience presenting strategic and financial value to HR/benefits audiences.
• Strategic thinker with strong business acumen and client economics.

Responsibilities

• Manage end-to-end lifecycle for employer clients through health plan partners.
• Lead renewals and expansions with strong negotiation and client advocacy.
• Act as consultative advisor, aligning client objectives with Virta’s value story.
• Deliver data-informed reviews on outcomes and ROI to influence investment.
• Build strong relationships with cross-functional teams to ensure client success.
• Expand awareness and adoption through targeted campaigns with Member Engagement.

Skills

Enterprise Accounts

Renewals & Upsell

Data-informed

ROI storytelling

Cross-functional collaboration

Tools

Salesforce

Looker

Asana

JIRA

Job description

Virta Health is hiring a Senior Client Success Manager to own relationships with employer clients via health plan partners, leveraging data and ROI analyses to demonstrate value.

You will lead renewals, expansions, and cross-functional collaboration with Clinical, Analytics, and Commercial teams to drive retention and growth, delivering measurable health and financial outcomes. Virta operates as a remote-first company with Denver and San Francisco hubs.