Client Success Lead — Labor & Multi‑Employer Funds (Remote)

Virta Health; United States; Remote; USD 99,500 - 128,500; Full time

Job summary

Virta Health is seeking a Customer Success Manager focused on public sector clients in the United States. In this strategic role, you will manage relationships with state, local government, and educational institutions, ensuring customer engagement and measurable health outcomes.

Qualified candidates will have a background in customer success or account management, along with strong communication and relationship-building skills. This remote-first position offers competitive compensation and aligns with Virta's mission to reverse metabolic disease.

Qualifications

• 5+ years of experience in Customer Success, Account Management, Consulting, or related roles.
• Strong relationship-building and communication skills.
• Ability to manage multiple priorities in complex customer environments.

Responsibilities

• Manage a portfolio of labor funds and public-sector customers.
• Serve as the primary point of contact for customer stakeholders.
• Lead business reviews focused on engagement, outcomes, and ROI.
• Identify retention risks and growth opportunities.

Skills

Relationship building

Communication skills

Proactive use of AI tools

Managing multiple priorities

Job description

Virta Health is seeking a Customer Success Manager focused on public sector clients in the United States. In this strategic role, you will manage relationships with state, local government, and educational institutions, ensuring customer engagement and measurable health outcomes.

Qualified candidates will have a background in customer success or account management, along with strong communication and relationship-building skills. This remote-first position offers competitive compensation and aligns with Virta's mission to reverse metabolic disease.