Remote Senior Claims Lead - Workers’ Compensation

Bazeta; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

Health, dental, vision coverage

Job summary

Brighterway, a provider of AI-native claims software, is seeking a Senior Claims Manager for workers’ compensation to build and lead the claims operation. You will hire and manage adjusters, set quality standards, and own customer relationships at the leadership level.

You will partner with product and engineering on workflow design and reporting, drive program transitions, and represent Brighterway with customers, brokers, and regulators.

Qualifications

• 8+ years of workers’ compensation claims experience.
• Experience managing adjusters (3+ years).
• Experience with program transitions and RFP responses.
• Comfort with data, loss runs and dashboards.

Responsibilities

• Stand up and run the claims team, including staffing models and quality audits.
• Own claims outcomes for assigned customers and report on them.
• Lead program transitions and customer communications.
• Partner with product and engineering on workflow design, automation and reporting.
• Represent Brighterway with customers, brokers, and regulators.

Skills

Leadership

Claims management

Data analysis

Stakeholder management

Workflow design

Tools

Dashboards

Job description

Brighterway, a provider of AI-native claims software, is seeking a Senior Claims Manager for workers’ compensation to build and lead the claims operation. You will hire and manage adjusters, set quality standards, and own customer relationships at the leadership level.

You will partner with product and engineering on workflow design and reporting, drive program transitions, and represent Brighterway with customers, brokers, and regulators.