Remote Senior Casualty Claims Manager

EMC Insurance; Northern (KY); On-site; USD 93,000 - 141,000; Full time

Benefits offered by this job

Remote work eligibility

Job summary

EMC Insurance is seeking an experienced casualty claims leader to guide a team of professionals, mentor talent, and shape claim strategies that deliver exceptional customer outcomes.

You will oversee complex commercial casualty claims, collaborate with counsel and internal partners, ensure adherence to regulatory standards, and drive operational excellence while maintaining EMC's service standards and claims brand.

Qualifications

• Bachelor's degree or equivalent relevant experience in casualty claims.
• Eight years of casualty claims experience, including large/complex claims.
• Active state licenses as required and leadership experience.

Responsibilities

• Lead and develop a team of casualty claims professionals with coaching and performance management.
• Review and oversee claim files for timely, accurate handling.
• Assign claims based on complexity and adjuster workload.
• Provide guidance on coverage, liability, reserving, and resolution strategies.
• Handle highly complex commercial casualty claims and litigated matters as needed.
• Collaborate with counsel, coverage experts, and claims committees on exposures.
• Ensure compliance with standards, authority levels, and documentation.
• Monitor productivity, quality, and expense management; recruit and mentor talent.
• Build strong relationships with agents, insureds, and internal partners.

Skills

Leadership

Coaching

Casualty claims

Regulatory knowledge

Data analysis

Communication

Mentoring

Education

Bachelor's degree or equivalent

INS / CPCU preferred

Job description

EMC Insurance is seeking an experienced casualty claims leader to guide a team of professionals, mentor talent, and shape claim strategies that deliver exceptional customer outcomes.

You will oversee complex commercial casualty claims, collaborate with counsel and internal partners, ensure adherence to regulatory standards, and drive operational excellence while maintaining EMC's service standards and claims brand.