Remote Senior Analyst, OEM Customer Success & Data Insights

J.D. Power; Northern (KY); Hybrid; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Retirement savings programs

Paid time off

Job summary

JD Power is seeking a Senior Analyst in OEM Customer Success to serve as the data analytics lead for one or more OEM clients. You will apply deep analytics and industry knowledge to help reduce warranty costs and improve quality, influencing strategic decisions across clients.

You will leverage Palantir Foundry and Tableau to build scalable analyses, present insights to executive audiences, and train users on new JD Power data products. Domestic travel up to 60% is required.

Qualifications

• 5+ years in automotive product planning, quality, product development, retail or data analytics.
• Bachelor’s degree required; Master’s degree preferred.
• Strong ability to analyze large data sets and translate insights into actions.

Responsibilities

• Lead data analysis and deliver insights to OEM clients using BI tools.
• Manage onboarding and training for new product users.
• Present findings and recommendations to executives and stakeholders.
• Travel domestically up to 60% for on-site consultations.

Skills

Data analysis

Advanced Excel

PowerPoint

Tableau

Strong communication

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Palantir Foundry

Python

Spark

SQL

Tableau

Job description

JD Power is seeking a Senior Analyst in OEM Customer Success to serve as the data analytics lead for one or more OEM clients. You will apply deep analytics and industry knowledge to help reduce warranty costs and improve quality, influencing strategic decisions across clients.

You will leverage Palantir Foundry and Tableau to build scalable analyses, present insights to executive audiences, and train users on new JD Power data products. Domestic travel up to 60% is required.