Remote Senior Claims QA Analyst - Homeowner

CSAA Insurance Group; Arizona; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is hiring for a Homeowner Claims Quality Assurance Senior Analyst. The role focuses on applying QA techniques to examine claims processes and audits, planning and leading projects, and delivering actionable reports to leadership.

The position requires 6+ years of property claims experience and a BS/BA or equivalent, with strong communication and mentoring abilities. Remote work is supported nationwide, with standard expectations for collaboration and leadership.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 6+ years experience in claims handling.
• Proficient in MS Office applications and MS Access.

Responsibilities

• Plans, executes, analyzes, and presents outcomes of claims-related auditing activities.
• Leads multiple projects concurrently and coordinates with peers and leaders.
• Prepares written reports for executives to drive remediation of deficiencies.
• Trains newer peers in technical aspects of the job.
• Builds and maintains professional networks with claims leaders.

Skills

Analytical thinking

Communication

Mentoring

Influence

Excel

PowerPoint

MS Access

Education

BS/BA or equivalent

6+ years claims handling

Advanced Degree (CPA, MBA) in related area

Tools

MS Excel

MS PowerPoint

MS Access

Job description

CSAA Insurance Group is hiring for a Homeowner Claims Quality Assurance Senior Analyst. The role focuses on applying QA techniques to examine claims processes and audits, planning and leading projects, and delivering actionable reports to leadership.

The position requires 6+ years of property claims experience and a BS/BA or equivalent, with strong communication and mentoring abilities. Remote work is supported nationwide, with standard expectations for collaboration and leadership.