Remote Senior Account Manager – Healthcare Partnerships

CVS Health; Springfield (IL); Remote; USD 47.000 - 122.000; Vollzeit

Zusammenfassung

CVS Health is seeking a Senior Analyst, Account Management to lead day-to-day management of Meritain's partner portfolio, focusing on navigation, advocacy, and service excellence.

You will collaborate with Account Executives, client management, and operations to optimize performance, coordinate issue resolution, and advance strategic initiatives that improve client and member experiences. The role requires strong relationship skills and cross-functional teamwork in a fast-paced environment.

Qualifikationen

• 3+ years in account management, healthcare operations, project management, or related experience.
• Experience managing operational relationships with clients, vendors, or cross-functional partners.
• Coordinate issue resolution and drive outcomes across multiple teams.
• Strong written and verbal communication for diverse audiences.
• Experience analyzing operational performance and making recommendations.
• Able to manage multiple priorities in a fast-paced environment.

Aufgaben

• Manage day-to-day operation of Meritain's partner portfolio and account management.
• Coordinate cross-functional issue resolution and governance processes.
• Support implementations, escalations, and performance reviews.
• Partner with sales, client management, and operations to drive growth and client satisfaction.

Kenntnisse

Relationship management

Project coordination

Communication

Time management

Ausbildung

Bachelor's degree in Business Administration, Healthcare Administration, Communications, Project Management, Marketing, or related field

Tools

Microsoft Office

Excel

PowerPoint

Teams

Outlook

Jobbeschreibung

CVS Health is seeking a Senior Analyst, Account Management to lead day-to-day management of Meritain's partner portfolio, focusing on navigation, advocacy, and service excellence.

You will collaborate with Account Executives, client management, and operations to optimize performance, coordinate issue resolution, and advance strategic initiatives that improve client and member experiences. The role requires strong relationship skills and cross-functional teamwork in a fast-paced environment.