Remote Senior Account Manager - Commercial Lines

Insurance Office of America; Georgetown (SC); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing an assigned book, ensuring retention, and supporting new business while coordinating daily administrative and service activities.

Ideal candidates have 5+ years in account management or 7+ years in insurance, active licensing (CIC preferred), and strong analytical and customer service skills to lead a high-functioning team.

Qualifications

• 5+ years of account management experience or 7+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.
• Serve as a subject matter expert for the account management team.
• Maintain policy expirations and renewals; monitor delinquent accounts and collection activity.
• Communicate workload status and issues to the account team; drive service excellence.

Skills

Account management

Insurance brokerage

Licensing

Analytical skills

MS Office

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines. The role focuses on managing an assigned book, ensuring retention, and supporting new business while coordinating daily administrative and service activities.

Ideal candidates have 5+ years in account management or 7+ years in insurance, active licensing (CIC preferred), and strong analytical and customer service skills to lead a high-functioning team.