Remote Senior Account Manager - Commercial Insurance

Insurance Office of America; Charlotte (NC); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Sick time

Job summary

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate daily admin tasks and customer service, becoming a subject matter expert for the account management team.

The role requires 5+ years in account management (or 7+ years in insurance), active licensing, and strong analytical and communication skills.

Qualifications

• 5+ years of account management experience or 7+ years in the insurance industry.
• Strong knowledge of insurance brokerage and client needs.
• Active insurance licensing; CIC or equivalent preferred.

Responsibilities

• Maintain high technical competence and industry expertise.
• Direct daily activities and workflow of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.

Skills

Account management

Analytical thinking

Communication

Customer service

Education

High School Diploma

Active insurance license

CIC designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate daily admin tasks and customer service, becoming a subject matter expert for the account management team.

The role requires 5+ years in account management (or 7+ years in insurance), active licensing, and strong analytical and communication skills.