Remote Senior Account Leader - Retail Partnerships Growth

ecoATM LLC; San Diego (CA); Remote; USD 125,000 - 145,000; Full time

Benefits offered by this job

Short-term incentives

Job summary

ecoATM is seeking an experienced Senior Manager of Account Management to own and grow a portfolio of retail partnerships. This senior IC role requires translating data into compelling presentations, managing hundreds of store launches, and maintaining strong retailer relationships even when challenges arise.

You will build account plans, analyze performance data, lead quarterly business reviews, and coordinate across marketing, operations, and regulatory teams to optimize kiosk placements and

Qualifications

• 8+ years of account management, retail partnerships, or related experience, ideally including time at Senior Manager or Director level
• Proven record of growing complex, multi-stakeholder retail accounts and hitting revenue/performance targets
• Advanced Excel skills; comfortable manipulating and interpreting large datasets without leaning on a data team
• Experience with Salesforce or a comparable CRM
• Strong PowerPoint and executive presentation skills
• Comfortable operating with a high degree of autonomy in a remote, fast-paced environment
• Bachelor’s degree in business, Marketing, or related field preferred

Responsibilities

• Own the relationship and act as the primary point of contact for your assigned retail accounts.
• Build and execute account plans that grow kiosk placements, improve performance, and deepen ecoATM’s integration with each partner.
• Analyze retailer and internal performance data to identify issues and build data-backed recommendations for new placements and optimization.
• Lead Quarterly Business Reviews and joint business planning that connect ecoATM’s performance to each retailer’s own strategic and financial priorities.
• Cultivate relationships across a retailer’s HQ — merchandising, operations, real estate/asset protection, sustainability — to multi-thread the relationship and reduce single-point-of-contact risk.
• Manage problem resolution with urgency, conducting root-cause analysis and coordinating internally to protect the partnership.
• Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations.
• Work closely with operations & regulatory teams to execute new kiosk installs smoothly.
• Track industry trends and competitive activity, using real-time insight to spot new opportunities within your accounts.
• Partner with the Business Development team on channel expansion opportunities and the onboarding of newly signed accounts within your territory.
• Manage account level installation and removal forecasts.
• Serve as the internal voice of the customer, ensuring retailer feedback shapes product, marketing, and operational decisions.

Skills

Account management

Multi-stakeholder management

Executive presentation

Autonomy in remote work

Education

Bachelor’s degree in business, Marketing, or related field

Tools

Excel

Salesforce

PowerPoint

Job description

ecoATM is seeking an experienced Senior Manager of Account Management to own and grow a portfolio of retail partnerships. This senior IC role requires translating data into compelling presentations, managing hundreds of store launches, and maintaining strong retailer relationships even when challenges arise.

You will build account plans, analyze performance data, lead quarterly business reviews, and coordinate across marketing, operations, and regulatory teams to optimize kiosk placements and