Remote Senior Account Coordinator, Direct Marketing

RKD Group; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

RKD Group, a Dallas-based direct response marketing agency, is seeking a Senior Account Coordinator to manage diverse client projects under mentorship. You will collaborate with production, data, creative, and account teams to ensure campaigns align with client omnichannel plans and are delivered on time and within budget.

You will build strong client relationships, schedule and monitor campaigns, review mockups, validate data, and prepare client meetings.

Qualifications

• Bachelor’s degree or 2+ years of related experience in project management.
• Ability to work under pressure and meet deadlines.
• Strong organizational skills and attention to detail.

Responsibilities

• Develop and maintain strong relationships with clients by providing top client service.
• Implement, schedule and monitor campaigns.
• Coordinate the creation of omnichannel direct marketing plans and enter client project specifications into the company’s project management database as well as track completion of project milestones and deliverables.
• Management of weekly client status report.
• Review and approve mockups (per client standards).
• Validate data segmentation and counts against plan projections.
• Check seed records.
• Monitor schedules and changes as necessary.
• Communicate updates/changes in client specifications – standard operating procedures (SOP).
• Prepare and participate in client meetings (face-to-face/conference calls – as needed).
• Assist the account management team and the client partners with client meeting agendas and recaps.
• Perform quality control on all aspects of each project, tracking project progress and timelines, and reviewing client account status.
• Work with all internal departments including the creative team, production team, data team, and account management team to ensure all client projects are completed on time and within budget.
• Enter client project specifications into the company’s project management database as well as track completion of project milestones and deliverables.
• Enters information into RKD technology and systems for instructions, workflows, tracking, and solutions.
• Partner with clients to act as an internal advocate for their work within the agency.

Skills

Client relationship management

Campaign scheduling

Omnichannel planning

Project coordination

Quality control

Client meeting support

Data verification

Multidepartment collaboration

Education

Bachelor’s degree preferred or associate degree/2+ years experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

RKD Group, a Dallas-based direct response marketing agency, is seeking a Senior Account Coordinator to manage diverse client projects under mentorship. You will collaborate with production, data, creative, and account teams to ensure campaigns align with client omnichannel plans and are delivered on time and within budget.

You will build strong client relationships, schedule and monitor campaigns, review mockups, validate data, and prepare client meetings.