Remote Senior Account Associate - Commercial Lines

Insurance Office of America; Union (SC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines for a remote role serving Eastern and Central Time zones. You will support the account team, review policy details, and assist with renewals and submissions.

Ideal candidates have 3+ years in insurance customer service, solid brokerage knowledge, and MS Office proficiency. Active licensing is required; CISR preferred. IOA offers health insurance, 401K, holidays, and career growth opportunities.

Qualifications

• 3+ years of customer service in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CISR designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Monitor policy expirations and ensure timely renewals.
• Handle endorsements, audits, cancellations, reinstatements, and billing tasks.

Skills

Customer service

Insurance knowledge

Analytical thinking

Communication skills

Multitasking

Organizational skills

Education

High School Diploma

CISR designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines for a remote role serving Eastern and Central Time zones. You will support the account team, review policy details, and assist with renewals and submissions.

Ideal candidates have 3+ years in insurance customer service, solid brokerage knowledge, and MS Office proficiency. Active licensing is required; CISR preferred. IOA offers health insurance, 401K, holidays, and career growth opportunities.