Remote Security Success Lead

Kinetix Technology Services, LLC; San Francisco (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health benefits

Retirement planning with employermatch

Learning and development support

Flexible work options

Team events

Job summary

Kinetix, a New Charter Company, is seeking a Security Success Analyst in the US to support and expand client cybersecurity services through relationship management, technical execution, and strategic security guidance. You will coordinate security services, lead strategy sessions, and manage deliverables across multiple client engagements.

The role emphasizes incident response support, policy development, and ongoing security improvements with guidance from the Security & Compliance Lead and

Qualifications

• 3–5+ years IT experience, preferably in a client-facing/service delivery capacity.
• 2+ years cybersecurity and compliance experience.
• Experience with vulnerability management, policy implementation, and security awareness training.

Responsibilities

• Partner with the Security & Compliance Lead to support Cybersecurity Services clients across all service tiers.
• Lead recurring client security strategy sessions and manage deliverables including bi-annual strategy sessions, security training, and vulnerability identification efforts.
• Support policy development, remediation planning, security awareness initiatives, and coordinated guidance between Cyber74, Kinetix, and clients.
• Oversee Cybersecurity Services delivery by managing the Security ConnectWise board and tracking deliverables, progress, and issues.
• Execute and coordinate ransomware detection and response activities, vulnerability assessments and remediation, security policy and compliance documentation, business continuity and disaster recovery guidance, and support for compliance tools and audit frameworks.
• Maintain accurate documentation of client security systems and configurations.
• Collaborate with Projects, Onboarding, Client Success, and Responsive Support teams on security-related escalations, incidents, and client-specific concerns.
• Participate in incident response and cybersecurity awareness initiatives for internal and external stakeholders.
• Manage delivery metrics, OKRs, and ARIS reporting, communicate status to stakeholders, and identify opportunities to expand client engagement with Cybersecurity Services.

Skills

IT experience

Cybersecurity

Vulnerability management

Policy implementation

Windows/macOS/cloud/networking

Job description

Kinetix, a New Charter Company, is seeking a Security Success Analyst in the US to support and expand client cybersecurity services through relationship management, technical execution, and strategic security guidance. You will coordinate security services, lead strategy sessions, and manage deliverables across multiple client engagements.

The role emphasizes incident response support, policy development, and ongoing security improvements with guidance from the Security & Compliance Lead and