Remote Scrum Master for ServiceNow Delivery | Capitol Hill

Digital Management Llc; United States; Remote; USD 87,000 - 107,000; Full time

Job summary

DMI, LLC is seeking a Scrum Master to drive the Agile delivery cadence for a ServiceNow service management program on Capitol Hill. The role emphasizes facilitation, coaching, and alignment with release management and organizational change activities.

The candidate will lead sprint ceremonies, remove impediments, and coordinate with the customer Product Owner to maintain a prioritized backlog and a clear roadmap.

Qualifications

• Bachelor's degree required.
• Five or more years of relevant experience.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent.
• Experience running Scrum on a ServiceNow or ITSM platform program.

Responsibilities

• Facilitate backlog refinement, sprint planning, daily stand-ups, sprint demos, and retrospectives.
• Coach the Scrum team and stakeholders in Agile/Scrum principles and roles.
• Coach the Product Owner on backlog management, refinement, prioritization, and acceptance criteria.

Skills

CSM

PSM

Agile principles

Backlog management

Capitol Hill

GitLab

Education

Bachelor of Science degree

Tools

ServiceNow

GitLab

Job description

DMI, LLC is seeking a Scrum Master to drive the Agile delivery cadence for a ServiceNow service management program on Capitol Hill. The role emphasizes facilitation, coaching, and alignment with release management and organizational change activities.

The candidate will lead sprint ceremonies, remove impediments, and coordinate with the customer Product Owner to maintain a prioritized backlog and a clear roadmap.