Remote Scheduling Support Specialist

Hrstalentsolutions; Raleigh (NC); Remote; USD 56,000 - 59,000; Full time

Job summary

Hrstalentsolutions is seeking a Reschedule Request Organizer for remote, full-time work. You will interpret and process reschedule requests, keep the original booking visible, gather preferred alternatives, and pass details to a scheduler.

This role emphasizes clear written communication, calendar accuracy, and attention to dates. Training will be provided, and no prior scheduling experience is required.

Qualifications

• No prior scheduling job is required.
• Customer service and office administration experience are useful, and the employer will train a beginner on its calendar, cancellation rules, and messages.
• Good written communication and accuracy with dates matter.

Responsibilities

• Read assigned online change requests and locate the current booking.
• Record proposed dates and restrictions accurately.
• Ask a focused question when the appointment or preference is unclear.
• Flag an approaching appointment or a conflict to the scheduler.
• Keep tentative requests separate from confirmed changes.
• Send a standard acknowledgement using the right status language.
• Update the record only after an authorized scheduling decision.

Skills

Customer service

Office administration

Job description

Hrstalentsolutions is seeking a Reschedule Request Organizer for remote, full-time work. You will interpret and process reschedule requests, keep the original booking visible, gather preferred alternatives, and pass details to a scheduler.

This role emphasizes clear written communication, calendar accuracy, and attention to dates. Training will be provided, and no prior scheduling experience is required.