Remote Scheduling & Experience Coordinator

Professional Travel Group; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding support

Growth opportunities

Collaborative team

Job summary

Professional Travel Group is seeking a Remote Scheduling & Experience Coordinator to coordinate client reservations, manage schedules, and support exceptional service in a fully remote setting. The role emphasizes attention to detail, strong written and verbal communication, and the ability to work independently using digital tools.

You will collaborate with internal teams to ensure smooth service delivery and consistent client satisfaction.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Communication skills

Organizational skills

Digital tools

Remote work

Customer service

Job description

Position Overview

We are seeking an organized and service-focused Remote Scheduling & Experience Coordinator to assist with coordinating schedules, managing reservations, and supporting overall client experiences in a remote environment. This position emphasizes attention to detail, communication, and administrative support to ensure a seamless and positive experience for clients. This role is ideal for individuals who are dependable, detail-oriented, and comfortable working independently using digital tools.

Key Responsibilities

• Coordinate scheduling and reservation requests for clients
• Assist with organizing service details, timelines, and related arrangements
• Maintain accurate client records and scheduling information in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general administrative and customer support
• Follow established processes and workflows
• Collaborate with internal teams to ensure smooth coordination and service delivery

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

What We Offer

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong organizational skills, and a client-focused mindset.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.