Remote SAP SRE & Observability Engineer

Tech Mirrors; Newark (NJ); Remote; USD 110,000 - 170,000; Full time

Job summary

Tech Mirrors is seeking a mid‑level SAP Site Reliability & Observability Engineer to strengthen CuraScript SD’s reliability. You will design and maintain observability across SAP platforms, craft actionable alerts, drive automation, and support incident detection, response, and post‑incident reviews.

You will monitor SAP S/4HANA, EWM, Fiori, CPI, EDI, and related systems using Dynatrace, Splunk, and CALM, implementing SRE practices and continuous improvement.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent field.
• 3–5 years of experience in Site Reliability Engineering, Production Support, Platform Engineering, Infrastructure, or DevOps.
• Experience supporting enterprise applications in production, preferably within SAP environments.
• Working knowledge of SAP platforms and integrations (S/4HANA, Commerce Cloud, EWM, SAP Integration Suite, Fiori).
• Experience with observability and monitoring tools such as Dynatrace, Splunk, or SAP Cloud ALM.
• Demonstrated experience with incident management, production support, root cause analysis, and post‑incident reviews.

Responsibilities

• Create, develop, and utilize application monitoring solutions leveraging tools such as Splunk, Dynatrace, and Tealeaf to gain visibility and generate alerts based on application availability and performance in production.
• Instrument applications where possible to correlate logs, traces, and metrics.
• Measure key SLIs (availability, response time, error rate, job success).
• Automate repetitive operational tasks and build health checks.
• Create synthetic monitoring via Dynatrace.
• Build and maintain monitoring for SAP systems (S/4HANA, EWM, Fiori, CPI, EDI, etc.).
• Configure alerts for infrastructure, applications, interfaces, and business processes.
• Engage in technical triage, troubleshooting, and problem resolution on functional and technical issues.
• Coordinate major incidents, help identify root cause, and drive post‑incident reviews/post‑mortems.
• Navigate end-to-end SAP platforms to analyze and trace issues.
• Document issues, findings, learnings to ensure resolutions and takeaways are understood by all teammates and peers.

Skills

SRE concepts

Incident management

Root cause analysis

Education

Bachelor’s degree in CS/IT/Engineering

Tools

Dynatrace

Splunk

SAP Cloud ALM (CALM)

Tealeaf telemetry

SAP Integration Suite

Job description

Tech Mirrors is seeking a mid‑level SAP Site Reliability & Observability Engineer to strengthen CuraScript SD’s reliability. You will design and maintain observability across SAP platforms, craft actionable alerts, drive automation, and support incident detection, response, and post‑incident reviews.

You will monitor SAP S/4HANA, EWM, Fiori, CPI, EDI, and related systems using Dynatrace, Splunk, and CALM, implementing SRE practices and continuous improvement.