Remote SAP O2C Coordinator for Go-Live & Testing

pofft Technology Inc.; United States; Teletrabalho; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

pofft Technology Inc. is seeking a Remote Customer Operations Coordinator to support SAP S/4HANA implementation for a beauty and personal care brand. You will document current O2C processes, participate in SAP design workshops, and help validate data and test scripts across orders, pricing, fulfillment, invoicing and EDI.

Ideal candidates have 2–4 years in customer operations or ERP support, strong documentation, and experience with Excel. Familiarity with SAP or Dynamics is a plus.

Qualificações

• 2–4 years in customer operations, order management, supply chain or ERP support.
• Strong knowledge of order-to-cash: orders, customer master data, pricing, fulfillment, invoicing.
• Intermediate to advanced Excel.
• Strong documentation, follow‑up and problem‑solving skills.

Responsabilidades

• Document current order-to-cash processes and help review the new SAP workflows.
• Take part in SAP design workshops and capture requirements, questions and action items.
• Write and run test scripts (system integration, user acceptance and regression testing) for sales orders, pricing, fulfillment, invoicing, returns and EDI.
• Log and track defects through to resolution and retesting.
• Validate migrated data: customer records, ship-to locations, pricing, payment terms and EDI settings.
• Test EDI and 3PL/warehouse integrations (850, 855, 856, 810, 846).
• Document requirements for major retailers: Walmart, Target, Ulta, Walgreens, CVS and Amazon.
• Support cutover, go‑live and early post-launch support; build SOPs, training materials and job aids.

Conhecimentos

Order-to-Cash

Excel

Documentation

Problem-solving

Ferramentas

SAP S/4HANA

SAP SD

Microsoft Dynamics 365 Business Central

Descrição da oferta de emprego

pofft Technology Inc. is seeking a Remote Customer Operations Coordinator to support SAP S/4HANA implementation for a beauty and personal care brand. You will document current O2C processes, participate in SAP design workshops, and help validate data and test scripts across orders, pricing, fulfillment, invoicing and EDI.

Ideal candidates have 2–4 years in customer operations or ERP support, strong documentation, and experience with Excel. Familiarity with SAP or Dynamics is a plus.