Remote SAN/NAS Storage Architect & L3 Support Lead

Unisys; États-Unis; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

Unisys is seeking a senior storage engineer to support Storage Area Networks and Network Attached Storage across enterprise environments. You will deliver L3 remote support, resolve complex storage problems, and drive proactive improvements.

The role requires a Bachelor’s degree and 7 years of storage experience with SAN/NAS, Brocade, Cisco MDS SAN, and Dell EMC Unity/PowerMax. Remote work up to five days per week within the U.S. and a strong ITIL background are desirable.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Information Technology or a closely related field.
• 7 years of storage experience including administration, architecture, security, backup, and optimization of SAN/NAS systems.
• Experience with SAN/NAS hardware: Brocade, Cisco MDS SAN, Dell EMC Unity/PowerMax/Recover Point/Powerstore.
• Position permits remote work up to 5 days per week throughout the U.S.

Responsabilités

• Provide L3 storage support and expert problem resolution for enterprise environments.
• Identify and automate regular storage routines based on client and infrastructure requirements.
• Perform daily storage administration, monitoring, tuning, and backups for recovery readiness.
• Conduct incident investigations and apply ITIL-based incident/change/problem management.
• Prepare, approve, and coordinate technical and customer documentation; conduct user training as needed.

Connaissances

Storage administration

ITIL practices

Formation

Bachelor's degree in Computer Science / IT / related field

Outils

Brocade

Cisco MDS SAN

Dell EMC Unity

Dell EMC PowerMax

Recover Point

PowerStore

Description du poste

Unisys is seeking a senior storage engineer to support Storage Area Networks and Network Attached Storage across enterprise environments. You will deliver L3 remote support, resolve complex storage problems, and drive proactive improvements.

The role requires a Bachelor’s degree and 7 years of storage experience with SAN/NAS, Brocade, Cisco MDS SAN, and Dell EMC Unity/PowerMax. Remote work up to five days per week within the U.S. and a strong ITIL background are desirable.