Senior Storage & SAN Administrator - Remote US

Unisys Corporation; Salt Lake City (UT); Remote; USD 90,000 - 160,000; Full time

Job summary

Unisys Corporation is seeking an experienced Storage Engineer to support Storage Area Networks and NAS, and to deliver L3 support across enterprise systems. The role includes automating routines, performing daily administration, and leading incident resolution in alignment with ITIL practices.

The candidate will work with SAN/NAS solutions like Brocade, Cisco MDS, Dell EMC Unity/PowerMax/PowerStore, and participate in proactive improvement plans and technical training when needed.

Qualifications

• Bachelor's degree in a relevant field required.
• 7 years of storage, SAN/NAS experience including admin, architecture, security, backup.
• Experience with SAN fabrics (Brocade/Cisco MDS) and EMC Unity/PowerMax/PowerStore.

Responsibilities

• Support functionality and efficiency of Storage, including SAN and NAS.
• Deliver second/third level remote support to resolve enterprise system issues.
• Serve as the L3 support expert for L1/L2 teams and manage escalations.
• Identify and automate regular storage support routines based on client needs.
• Deliver daily storage administration tasks and monitor storage devices.
• Perform daily checks, analyze logs, and perform performance tuning and backups.
• Conduct incident investigations and define proactive service improvement plans.
• Execute incident, change, and problem management per ITIL standards.
• Review and approve infrastructure change requests and perform impact analysis.
• Prepare and coordinate technical documentation and ensure accuracy.
• Suggest, develop, and conduct user training and technical training.

Skills

Storage administration

Incident management

ITIL

Remote support

L3 troubleshooting

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Brocade

Cisco MDS SAN

Dell EMC Storage

Unity

PowerMax

Recover Point

PowerStore

Job description

Unisys Corporation is seeking an experienced Storage Engineer to support Storage Area Networks and NAS, and to deliver L3 support across enterprise systems. The role includes automating routines, performing daily administration, and leading incident resolution in alignment with ITIL practices.

The candidate will work with SAN/NAS solutions like Brocade, Cisco MDS, Dell EMC Unity/PowerMax/PowerStore, and participate in proactive improvement plans and technical training when needed.