Remote Salesforce Program Manager — Enterprise Apps Leader

Northrop Grumman; New York (NY); Remote; USD 132,000 - 200,000; Full time

Benefits offered by this job

Great benefits

9/80 work schedule

401k matching

Job summary

Northrop Grumman Corp. is seeking a Manager Enterprise-Wide Applications 2 to lead its Salesforce program and related enterprise applications across multiple business areas.

You will own strategy, governance, and execution, balancing stakeholder expectations with secure, scalable solutions and strong program management in a remote environment. The role requires leading a team of Salesforce Administrators/Developers, coordinating budgets and SOWs, and partnering with procurement and vendors.

Qualifications

• Bachelor’s degree with 8 years of relevant professional experience; or a Master’s degree with 6 years of relevant professional experience; or 12 years of relevant experience in lieu of degree
• Experience leading enterprise or multi‑sector applications (e.g., applications used across multiple business units, programs, or functions)
• Experience working with business stakeholders to define requirements, prioritize initiatives, and align technology projects with business outcomes
• Strong project management experience, preferably in software or enterprise application delivery
• Demonstrated ability to communicate effectively with technical and non-technical stakeholders, including functional leadership and program managers
• Experience leading trainings, Q&A sessions, or communities of practice related to technology or process change
• Ability to collaborate closely with technical teams (developers, administrators, engineers) to address issues, clarify requirements, and guide solution approaches
• Strong organizational skills and ability to manage multiple concurrent initiatives and priorities
• Ability to effectively lead and coordinate remote teams and stakeholders
• Demonstrated continuous learning mindset and interest in understanding the technologies and platforms supported (e.g., Salesforce and related enterprise applications)

Responsibilities

• Own Salesforce program strategy, roadmap, and governance for supported business areas (Business Development, Environmental Sustainability, MS programs)
• Translate business objectives into a cohesive Salesforce and enterprise application strategy that is scalable, secure, and user‑focused
• Lead communities of practice or working groups to drive standards and best practices
• Lead a team of Salesforce Administrators/Developers, providing direction, prioritization, and coaching
• Set goals and expectations; mentor staff on technical and professional development
• Foster a collaborative culture of continuous improvement, accountability for project outcomes, and knowledge sharing
• Serve as primary point of contact for key stakeholders in Business Development, Environmental Sustainability, and MS programs
• Facilitate regular meetings with functional and program leadership to review priorities, roadmap, risks, and status
• Coordinate and, as appropriate, delegate requirements gathering, solution design reviews, and change management to ensure high user adoption
• Develop and manage budgets, forecasts, and resource plans for the Salesforce program and associated applications
• Own and manage Statements of Work (SOWs) for internal and external delivery teams
• Partner with procurement, vendors, and internal stakeholders on contracts, renewals, technical services, and licensing
• Lead major projects involving Salesforce configuration, integrations, and enhancements
• Apply project management best practices for planning, execution, risk/issue management, and reporting
• Coordinate across initiatives to manage dependencies and balance short‑term needs with long‑term strategy
• Work closely with developers and administrators to troubleshoot and resolve complex technical issues
• Ensure solutions adhere to security, compliance, and architectural standards
• Support incident and problem management processes for Salesforce and related applications
• Lead trainings, demos, and office hours to drive adoption and effective use of Salesforce
• Oversee creation and maintenance of documentation, CONOPS, and training materials
• Champion best practices and promote data stewardship and system ownership

Skills

Leadership

Project management

Stakeholder communication

Remote team leadership

Education

Bachelor's degree

Master's degree

Tools

Salesforce

Job description

Northrop Grumman Corp. is seeking a Manager Enterprise-Wide Applications 2 to lead its Salesforce program and related enterprise applications across multiple business areas.

You will own strategy, governance, and execution, balancing stakeholder expectations with secure, scalable solutions and strong program management in a remote environment. The role requires leading a team of Salesforce Administrators/Developers, coordinating budgets and SOWs, and partnering with procurement and vendors.