Remote Salesforce Marketing Cloud Business Analyst

KCS IT

United States

Hybrid

USD 90,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Free training programs

International projects in Benelux

Hybrid work system

Job summary

KCS IT is seeking an Amazing Salesforce Business Analyst for Marketing Cloud. The role focuses on transforming business needs into epics, stories and clear acceptance criteria, with strong emphasis on SFMC and marketing processes.

Collaboration with developers, UX, QA and Scrum Masters across distributed teams is essential. Ideally you will drive backlog clarity, facilitate ceremonies and report on project metrics, while adapting to partial overlap with US Eastern Time when required.

Qualifications

Experience as a Business Analyst in an IT delivery environment.
Practical experience with Salesforce Marketing Cloud (SFMC).
Understanding of marketing-related business processes.

Responsibilities

Translate business requirements into epics, user stories and acceptance criteria.
Document current-state processes and identify pain points.
Define future-state requirements and maintain product backlogs.
Collaborate with cross-functional teams in Agile/Scrum environments.
Support Scrum ceremonies, delivery coordination and project metrics.