Remote Salesforce Experience Cloud Architect

NeuraFlash, Part of Accenture; United States; Hybrid; USD 87,000 - 266,000; Full time

Job summary

NeuraFlash, Part of Accenture, focuses on AI-powered Salesforce solutions to transform customer experiences. The role involves shaping client strategy, gathering requirements, and delivering well-architected Salesforce deployments with Experience Cloud and related services.

You will collaborate with Trailblazing experts, translate business needs into technical designs, and mentor junior team members while staying current with Salesforce capabilities. Travel up to 25% is possible.

Qualifications

• Significant business process, technical consulting, or enterprise architecture experience.
• 3+ years of CRM industry experience (Salesforce platform preferred)
• Proven ability to design and optimize business processes and integrate processes across disparate systems
• Understanding of basic UX principles
• Willing and able learner of new technologies
• Extremely strong written and oral communication

Responsibilities

• Provide industry best practices and serve as a trusted client advisor
• Drive requirement gathering and serve as the Salesforce platform expert
• Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
• Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
• Provide input on detailed design specifications, infrastructure, and project plans
• Translate business requirements into well-architected solutions
• Coach and mentor junior technical and functional team members
• Follow and understand new Salesforce product and technical capabilities

Skills

CRM experience

Communication skills

UX understanding

Learning agility

Enterprise architecture

Tools

Lucidchart

Salesforce Experience Cloud

Job description

NeuraFlash, Part of Accenture, focuses on AI-powered Salesforce solutions to transform customer experiences. The role involves shaping client strategy, gathering requirements, and delivering well-architected Salesforce deployments with Experience Cloud and related services.

You will collaborate with Trailblazing experts, translate business needs into technical designs, and mentor junior team members while staying current with Salesforce capabilities. Travel up to 25% is possible.