Remote Salesforce Experience Cloud Architect

NeuraFlash, LLC; United States; Remote; USD 110,000 - 250,000; Full time

Job summary

NeuraFlash, Part of Accenture, is seeking a Salesforce Solution Architect for Experience Cloud. This remote US role focuses on leading architecture and strategy for Salesforce implementations, leveraging Experience Cloud, Service Cloud, and related tools to drive client outcomes.

You will collaborate across business and technical teams to translate requirements into scalable designs, mentor others, and stay current with Salesforce product capabilities while guiding roadmaps and quick wins.

Qualifications

• Significant business process, technical consulting, or enterprise architecture experience.
• 3+ years of CRM industry experience (Salesforce platform preferred).
• Proven ability to design and optimize business processes and integrate processes across disparate systems.
• Understanding of basic UX principles.
• Willing and able learner of new technologies.
• Extremely strong written and oral communication.

Responsibilities

• Provide industry best practices and serve as a trusted client advisor.
• Drive requirement gathering and serve as the Salesforce platform expert.
• Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals.
• Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge.
• Provide input on detailed design specifications, infrastructure, and project plans.
• Translate business requirements into well‑architected solutions.
• Coach and mentor junior technical and functional team members.
• Follow and understand new Salesforce product and technical capabilities.

Skills

Business process

CRM experience

UX principles

Adaptive learner

Written and oral communication

Tools

Lucidchart

Job description

NeuraFlash, Part of Accenture, is seeking a Salesforce Solution Architect for Experience Cloud. This remote US role focuses on leading architecture and strategy for Salesforce implementations, leveraging Experience Cloud, Service Cloud, and related tools to drive client outcomes.

You will collaborate across business and technical teams to translate requirements into scalable designs, mentor others, and stay current with Salesforce product capabilities while guiding roadmaps and quick wins.