Remote Salesforce Business Analyst – SDLC & UAT Lead

The Newberry Group; Kansas City (MO); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

Paid holidays

Telecommuting if available

Retirement savings accounts

Tuition and training reimbursement

Employee assistance program

Job summary

The Newberry Group is seeking skilled Salesforce Business Analysts to support analysis, documentation, and validation of business and system requirements for Salesforce implementations and enhancements at the USDA Application Sustainment and Production Support Operations team. This role collaborates with senior analysts, developers, and stakeholders to translate business needs into functional solutions.

Responsibilities include gathering requirements, creating user stories and acceptance

Qualifications

• Bachelor's degree or equivalent experience per GSA guidelines.
• 3+ years of experience in business analysis, IT support, or a related field.
• Understanding of business analysis principles and SDLC.
• Knowledge of business analysis techniques and documentation practices.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Basic understanding of Salesforce platform concepts and navigation.
• Proficiency with requirements tracking tools (e.g., Jira, Azure DevOps).
• Proficiency with Microsoft Office or similar productivity tools.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Assist in gathering and documenting business and functional requirements through stakeholder interviews, workshops, and analysis.
• Support development of user stories, acceptance criteria, and functional specifications.
• Maintain requirements traceability and documentation repositories.
• Assist in translating business needs into Salesforce configurations under guidance.
• Support Salesforce implementations (e.g., Sales Cloud, Service Cloud) and document configurations, workflows, and business rules.
• Participate in meetings with stakeholders and technical teams; capture notes, action items, and follow-ups.
• Support communication and coordination between stakeholders and delivery teams.
• Participate in Agile ceremonies and assist with backlog management and task tracking.
• Ensure requirements are clearly documented and ready for development.
• Assist in creating test cases and scenarios and support system and user acceptance testing (UAT).
• Document defects and support tracking through resolution.
• Develop and maintain process flows, requirement documents, user guides, and other documentation.
• Support preparation of reports, presentations, and status updates.
• Ensure documentation complies with organizational and federal standards.
• Identify opportunities for process improvement and support implementation efforts.
• Participate in lessons learned and continuous improvement initiatives.

Skills

Business analysis

SDLC understanding

Agile methodologies

Requirements elicitation

Stakeholder communication

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field

Tools

Jira

Azure DevOps

Microsoft Office

Job description

The Newberry Group is seeking skilled Salesforce Business Analysts to support analysis, documentation, and validation of business and system requirements for Salesforce implementations and enhancements at the USDA Application Sustainment and Production Support Operations team. This role collaborates with senior analysts, developers, and stakeholders to translate business needs into functional solutions.

Responsibilities include gathering requirements, creating user stories and acceptance