Certified Salesforce Software Analyst - HBITS-08-15047

Greycell Labs Inc; City of Albany (NY); On-site; USD 95,000 - 120,000; Full time

Job summary

Greycell Labs Inc. seeks an on-site Certified Salesforce Software Analyst in Albany, NY to document and analyze business processes, elicit needs, and translate them into functional/non-functional requirements for development.

The role emphasizes regulatory compliance, To-Be processes, and collaboration with agency stakeholders. Expertise spans workshops, JAD sessions, test planning, UAT, and Requirements Management Lifecycle, with Salesforce OmniStudio experience and relevant certifications

Qualifications

• 84 months experience eliciting and analyzing business needs via JAD, interviews, and use cases.
• 84 months creating and maintaining artifacts: context diagrams, wireframes, specs.
• 84 months facilitating requirement workshops and walkthroughs.
• 72 months creating test plans/cases and performing UAT.
• 72 months managing requirements lifecycle and traceability.
• 36 months healthcare applications experience.
• 24 months Salesforce OmniStudio and Public Sector experience.
• Salesforce Certified Business Analyst or Salesforce Admin/Developer certs.
• Bachelor's degree in CS/IT/IS/SE.

Responsibilities

• Document and understand existing business processes and compliance needs.
• Define To-Be requirements and support design and development of new applications.
• Collaborate with stakeholders to align technology roadmap with regulatory mandates.

Skills

Requirements elicitation

Stakeholder communication

Requirements analysis

Test planning

Defect management

Requirements traceability

Healthcare domain knowledge

Education

Bachelor's degree in CS/IT/IS/SE

Tools

Salesforce OmniStudio

Job description

Job Title: ON-SITE - Certified Salesforce Software Analyst - HBITS-08-15047

Interview Mode: IN-PERSON

Location: Albany, NY 12203

Duration: Long-term (30)

Job Description

• 84 Months experience performing analysis by eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques including but not limited to JAD sessions, requirement elicitation sessions, conducting interviews, creating user stories, documenting As Is and To Be documents and diagrams, and converting those into verified and validated functional and non-functional requirements for development.
• 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications
• 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met.
• 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing.
• 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.
• 36 Months experience working on various applications within healthcare including but not limited to patient records, billing and finance, human resources.
• 24 Months Experience with SalesForce – OmniStudio and Public Sector solutions.
• Salesforce Certified Business Analyst or Salesforce Administrator / Developer certifications.
• Bachelor’s degree in Computer Science, Information Technology, Information systems or Software Engineering.

Agency: Office of Addition Services & Supports (OASAS)

Detailed Job Description: Expert Software Analyst, who will work with agency unit stakeholders to document and understand existing business processes, specifically in relationship to compliance with applicable regulations and mandated reporting to the state or SAMSHA. This role will define To-Be requirements and processes to support the design and development of new applications in alignment with agency's technology roadmap.

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