Remote Salesforce Agentforce Architect — Agents & Data Cloud

ListEngage, LLC; Oregon; Hybrid; USD 150,000 - 195,000; Full time

Benefits offered by this job

Health Insurance

Remote work 100%

Professional development

Competitive salary

Job summary

ListEngage, LLC is seeking a seasoned AgentForce Solutions Architect to design, develop, test, and deploy autonomous Salesforce Agentforce agents across clouds. You will build custom actions, prompts, and guardrails, integrating with Data Cloud and external systems via MuleSoft or REST APIs.

The role requires hands-on experience with Flow, Apex, and prompt engineering, plus strong security, testing, and performance analytics capabilities. Remote work is supported.

Qualifications

• 3+ years of development and configuration within Salesforce Platform.
• Hands-on experience building Agentforce agents in production.

Responsibilities

• Design, develop, test, and deploy autonomous AI agents using Salesforce Agentforce across Salesforce clouds.
• Build and configure custom Agent Actions (Flows, Apex, Prompt Templates, MuleSoft APIs) to extend agent capabilities.
• Design and implement agent topics, instructions, and guardrails for accurate and safe responses.
• Create proof of concepts (POCs) to evaluate agent feasibility and business value.
• Develop custom Prompt Templates and engineer system prompts for optimal agent performance.
• Integrate agents with Data Cloud, external systems, and third-party LLMs using MuleSoft or APIs.
• Implement agent security, including Einstein Trust Layer configuration and data masking.
• Perform comprehensive testing including unit, simulation, and user acceptance testing (UAT).
• Monitor agent performance analytics and optimize based on metrics.
• Troubleshoot and resolve issues related to agent responses, actions, and integrations.

Skills

Salesforce Platform

Agentforce

Apex/Flow

MuleSoft

APIs

Prompt engineering

LLMs

Data Cloud

JavaScript

Python

Salesforce Certifications

Tools

MuleSoft

REST APIs

Job description

ListEngage, LLC is seeking a seasoned AgentForce Solutions Architect to design, develop, test, and deploy autonomous Salesforce Agentforce agents across clouds. You will build custom actions, prompts, and guardrails, integrating with Data Cloud and external systems via MuleSoft or REST APIs.

The role requires hands-on experience with Flow, Apex, and prompt engineering, plus strong security, testing, and performance analytics capabilities. Remote work is supported.