Remote Salesforce Administrator: Service Cloud & Automation

Kinsley Power Systems; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Technatomy Corporation is seeking a Salesforce Administrator to support a mission-focused modernization effort within the Department of Veterans Affairs. You will configure and administer secure, scalable capabilities across Salesforce Service Cloud, Experience Cloud, Flow, reports and dashboards, and enterprise services.

The role requires hands-on Salesforce administration, security and change-management practices, and the ability to translate approved business needs into maintainable

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• Experience with Flow, Lightning App Builder, Dynamic Forms, objects, record types, page layouts, validation rules, and dashboards.
• Experience administering Salesforce Service Cloud and familiarity with Experience Cloud for external-user portals.
• Knowledge of Salesforce security and access administration (roles, permissions, profiles, field-level security).
• Experience with source control, CI/CD, metadata deployment, and production readiness.
• Experience creating and maintaining operational reports, dashboards, and monitoring information.
• Able to troubleshoot user access, declarative automation, data and reporting issues.

Responsibilities

• Administer Salesforce development, testing, and production environments; manage sandbox planning and access provisioning.
• Configure users, roles, profiles, permissions, field-level security, and sharing rules.
• Configure Salesforce applications, standard and custom objects, fields, relationships, and layouts.
• Build declarative automation using Salesforce Flow for case routing and approvals.
• Manage Service Cloud case intake, lifecycle, workload, and notifications.
• Configure Experience Cloud for external users (portal, profiles, access).
• Create and maintain reports, dashboards, and list views for visibility.
• Support data imports/exports, data quality, and migrations.

Skills

Salesforce Admin

Salesforce Flow

Service Cloud

Experience Cloud

Security & Access

CI/CD

Agile

Data Management

Education

Bachelor's degree in CS/IS or related field

Tools

MuleSoft

SharePoint Online

Job description

Technatomy Corporation is seeking a Salesforce Administrator to support a mission-focused modernization effort within the Department of Veterans Affairs. You will configure and administer secure, scalable capabilities across Salesforce Service Cloud, Experience Cloud, Flow, reports and dashboards, and enterprise services.

The role requires hands-on Salesforce administration, security and change-management practices, and the ability to translate approved business needs into maintainable