Remote Salesforce Administrator — Impact & Training Leader

RiseMe; Omaha, San Francisco (NE, CA); Hybrid; USD 82,000 - 134,000; Full time

Benefits offered by this job

100% paid medical and dental benefits

Generous PTO

Paid parental leave

Downtown SF and Omaha locations

Job summary

Unison is seeking a dynamic Salesforce Administrator to support our data- and tech-driven homeownership platform. You will tackle challenges, train end users, and maintain the Salesforce instance in a collaborative, agile environment.

This role can be performed remotely within the United States or as a hybrid with three days in our Omaha, NE or San Francisco, CA offices, balancing independence with teamwork.

Qualifications

• 3-5 years as a Business Systems Administrator with at least 3 years in Salesforce and a Salesforce certification.
• Ability to read and understand Apex, Java, Javascript, SQL, HTML and CSS.
• Experience with the listed systems (preferred): 360SMS, Cirrus Insight, FormAssembly, Gearset, Gong, Nintex, Outreach, Provar, Skuid, Talkdesk.
• Knowledge of real estate transactions and/or mortgage industry experience.
• Impeccable organization, multi‑tasking, attention to detail, and independent coordination with the team.

Responsibilities

• Provide feedback to management on trends and knowledge gaps.
• Perform database maintenance, diagnostics, and duplicate entry cleansing.
• Document processes, error reports, and field history changes.
• Tackle tickets to develop the Salesforce instance relevant to your skill level.
• Provide Salesforce training and end‑user support.
• Understand administration of Business Systems tools and their purpose within Unison.
• Manage inquiries from team members about system issues and escalate unresolved ones.
• Understand Salesforce structure and prepare reports for other teams.
• Assist in managing Salesforce roles and profiles and provisioning users.

Skills

Salesforce Administration

Apex/Java/JavaScript/SQL/HTML/CSS

Real estate/mortgage knowledge

Tools

360SMS

Cirrus Insight

FormAssembly

Gearset

Gong

Nintex

Outreach

Provar

Skuid

Talkdesk

Job description

Unison is seeking a dynamic Salesforce Administrator to support our data- and tech-driven homeownership platform. You will tackle challenges, train end users, and maintain the Salesforce instance in a collaborative, agile environment.

This role can be performed remotely within the United States or as a hybrid with three days in our Omaha, NE or San Francisco, CA offices, balancing independence with teamwork.