Remote Salesforce Administrator – Banking & nCino Expert

Axos Business Center; San Diego (CA); Teletrabalho; USD 80 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision, and Life

Paid time off

401(k) Retirement Plan

Resumo da oferta

Axos Bank is seeking a Salesforce Administrator to design, build, and optimize Salesforce solutions and nCino integrations. You will drive user adoption, maintain security and data integrity, and provide training and support across banking operations.

The role requires 2+ years of Salesforce Admin experience, expertise with Sales Cloud and Service Cloud, and a strong focus on data governance and process improvements. Remote-friendly with opportunities to be onsite in California.

Qualificações

• Bachelor's degree required
• 2+ years of experience as a Salesforce Administrator
• Hands-on experience building custom reports and dashboards
• Experience with Salesforce Sales Cloud and Service Cloud
• Strong understanding of data quality, governance, and data integrity best practices

Responsabilidades

• Design, build, and maintain Salesforce declarative customizations and automations, including Flows, validation rules, and page layouts
• Develop a deep understanding of Consumer and Commercial Banking operations to lead complex initiatives and integrations that enhance sales and service capabilities
• Participate in all phases of the Agile project lifecycle, including planning, development, testing, deployment, and change management
• Perform core Salesforce administration activities, including: User and role management, reports and dashboards, and support of Agile workflows
• Manage nCino-specific platform functionality, including package maintenance, configuration, customization, LOS support, and banking system integrations
• Promote adoption of Salesforce and nCino features through user training sessions, webinars, and documentation
• Serve as a liaison between business users and IT by gathering requirements, performing business analysis, and providing day-to-day user support and troubleshooting
• Partner with Commercial Lending, Credit Administration, and other business teams to identify opportunities for process improvement and enhanced business outcomes
• Monitor and analyze user adoption metrics; proactively address gaps through targeted training, communication, system enhancements, or collaboration with the nCino Business Systems Analyst
• Collaborate with business stakeholders and IT teams to ensure successful product releases, upgrades, and ongoing platform enhancements

Conhecimentos

Salesforce Admin experience

Reports & Dashboards

Sales Cloud & Service Cloud

Data governance

Formação académica

Bachelor's degree

Ferramentas

nCino

Descrição da oferta de emprego

Axos Bank is seeking a Salesforce Administrator to design, build, and optimize Salesforce solutions and nCino integrations. You will drive user adoption, maintain security and data integrity, and provide training and support across banking operations.

The role requires 2+ years of Salesforce Admin experience, expertise with Sales Cloud and Service Cloud, and a strong focus on data governance and process improvements. Remote-friendly with opportunities to be onsite in California.