Remote Salesforce Administrator: Adoption & Automation

Remote Jobs; San Diego (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

Axos Bank seeks a Salesforce Administrator to optimize the Salesforce platform, partner with business and IT stakeholders, and deliver scalable solutions that drive user adoption, performance, and data integrity. The administrator also provides user support, training, and ongoing enhancements to maximize platform value.

This position may allow remote work for candidates not within commuting distance of an Axos office, with responsibilities spanning declarative customizations, reports,

Qualifications

• Bachelor's degree required.
• 2+ years of Salesforce Administrator experience.
• Experience building custom reports and dashboards.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong data quality, governance, and data integrity practices.

Responsibilities

• Design and maintain Salesforce customizations and automations.
• Understand banking operations to lead complex initiatives and integrations.
• Participate in Agile lifecycle from planning to deployment.
• Perform admin tasks: user/role management, reports and dashboards, and Agile workflow support.
• Manage nCino platform functionality, LOS, and banking system integrations.
• Promote Salesforce and nCino adoption through training and documentation.
• Gather requirements and provide day-to-day user support and troubleshooting.
• Collaborate with Lending and Credit Administration to improve processes.
• Monitor user adoption metrics and address gaps with training and system enhancements.
• Collaborate with stakeholders and IT for releases and platform enhancements.

Skills

Salesforce Administration

Reports & Dashboards

Sales Cloud

Service Cloud

Data governance

Education

Bachelor's degree

Tools

Salesforce

nCino

Job description

Axos Bank seeks a Salesforce Administrator to optimize the Salesforce platform, partner with business and IT stakeholders, and deliver scalable solutions that drive user adoption, performance, and data integrity. The administrator also provides user support, training, and ongoing enhancements to maximize platform value.

This position may allow remote work for candidates not within commuting distance of an Axos office, with responsibilities spanning declarative customizations, reports,